Terms & Conditions
1. Introduction
Welcome to Allied Plus Co. By accessing or using our website and services, you agree to be bound by these Terms and Conditions.
2. Services
Allied Plus Co provides online occupational therapy services, including assessments, reports, and telehealth consultations for children and adults across Australia.
3. No Medical Emergency Service
Our services are not intended for urgent or emergency situations. If you require immediate assistance, please contact emergency services or your local healthcare provider.
4. Bookings and Payments
All appointments must be booked through our website or approved booking method. Payment terms will be outlined at the time of booking. Services may require full payment prior to commencement.
5. Cancellations and Rescheduling
We require a minimum of 48 hours’ notice for any cancellations or rescheduling of appointments.
Cancellations made with less than 48 hours’ notice, or failure to attend a scheduled appointment, will incur a cancellation fee of up to 100% of the service cost.
6. Telehealth Services
Our services are delivered via secure telehealth platforms. By using our services, you acknowledge the limitations of telehealth, including potential technical issues and reduced ability to conduct physical assessments.
7. Client Responsibility
You agree to provide accurate and complete information to support assessment and service delivery. Allied Plus is not responsible for outcomes based on incomplete or inaccurate information.
8. Reports and Recommendations
All reports and recommendations are based on the information available at the time of assessment. These are professional opinions and should be considered alongside other relevant supports and services.
9. NDIS and Funding
Fees are charged in accordance with the NDIS Pricing Arrangements and Price Limits.
Where applicable, services may be claimed through NDIS funding (self-managed or plan-managed). It is the Participant’s responsibility to ensure sufficient and available funding prior to the commencement of services.
If adequate funding is not available, the Participant agrees to be personally responsible for all costs and will be required to make payment out of pocket.
10. Privacy
We are committed to protecting your privacy. Personal information is handled in accordance with applicable privacy laws. Please refer to our Privacy Policy for more information.
11. Intellectual Property
All content on this website, including reports and materials, remains the property of Allied Plus and may not be reproduced without permission.
12. Limitation of Liability
To the extent permitted by law, Allied Plus Co is not liable for any indirect, incidental, or consequential loss arising from the use of our services or website.
13. Changes to Terms
We may update these Terms and Conditions from time to time. Updated terms will be published on this page.
14. Contact
If you have any questions about these Terms and Conditions, please contact us via hello@alliedplus.com.au